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EQC claims from the Milford Sound Earthquake
17 October 2007
Following yesterday’s magnitude 6.7 earthquake near Milford Sound, and its aftershocks, the Earthquake Commission (EQC) has received 44 claims for damage. However, EQC’s insurance manager, Lance Dixon, expects more will be lodged in the coming few days.
Holders of current home and/or contents insurance automatically have EQC cover for damage caused by earthquakes.
Lance Dixon says people should check their houses for possible damage.
“The Earthquake Commission’s insurance cover applies to holiday homes as well as to permanent homes and Labour weekend may provide a good opportunity to check holiday homes,” he says.
“The Earthquake Commission Act allows people up to three months to make a claim. This is of particular importance to holiday home owners who may go for some time without visiting their property.
“If you do find damage you can lodge your claim by calling EQC free on 0800 326 243.
“It is best to ring us yourself rather than getting your broker, agent, or insurance company to call. We will ask each caller who they are insured with and for their idea of the extent of damage. While they’re on the phone we’ll let them know whether someone will call to help them with their claim, or whether they will be sent a form to complete.
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“People who are unsure of their insurance situation, or don’t remember who they’re insured with, should call us too. We will do all we can to check their insurance details for them.”
EQC also has advice on what should and should not be done about any damage and mess.
“If possible, take photos before moving anything or tidying up. That makes assessment of the claim easier,” says Mr Dixon.
“People can make temporary repairs for safety or to prevent more damage and they can get essential services, like toilets and water systems, repaired - but keep everything the repairer replaces, and keep a copy of the bill.
“Crockery and glass breakages can be cleared up, but don’t throw them away yet. Only throw away perishable items.”
People who need further advice about this can call EQC on the same free phone number, 0800 326 243.