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Further Update: Gisborne Earthquake Damage Claims
The Earthquake Commission (EQC) has so far received 1,949 claims for damage from the Gisborne earthquake on December 20. More claims are expected. 1,713 of these claims are from the Gisborne area, 46 from Wairoa and 190 are from other areas including the Bay of Plenty.
Holders of current home and/or contents insurance automatically have EQC cover for damage caused by earthquakes.
EQC advises people to check their houses and holiday homes for possible damage. The Earthquake Commission Act allows people up to three months to make a claim. Claims can be lodged at any time by calling EQC free on 0800 326 243.
EQC general manager, David Middleton, says the Commission’s temporary office in Gisborne will have around 40 staff available for claims assessment and processing from January 14.
“If people still have mess to clear up from the quake, we advise people to take photos before moving anything or tidying up. That makes assessment of the claim easier,” he says.
“Essential services, like toilets and water systems can be repaired - but people should keep everything the repairer replaces, and keep a copy of the bill.
“Crockery and glass breakages can be cleared up, but shouldn’t be thrown away yet. Only throw away perishable items.”
People who need further advice about this can call EQC on the same free phone number, 0800 326 243.
Further information:
David Middleton, General Manager
Phone: (029) 978-6426
EQC
Phone: (04) 978-6400
Fax: (04) 978-6431
For ongoing updates on claims go to www.eqc.govt.nz/insurance/recent-events.aspx