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Update: Gisborne Earthquake Damage Claims
By late afternoon Friday the Earthquake Commission (EQC) had received 547 claims for damage from Thursday’s magnitude 6.8 earthquake centred near Gisborne. EQC’s insurance manager, Lance Dixon, expects many more will be lodged over the days and weeks ahead.
Holders of current home and/or contents insurance automatically have EQC cover for damage caused by earthquakes.
Lance Dixon says people should check their houses for possible damage. “The Earthquake Commission Act allows people up to three months to make a claim. If you do find damage you can lodge your claim by calling EQC free on 0800 326 243,” he says.
“People are able to lodge claims on this line 24 hours a day, including through the holiday period.
“It is best to ring us yourself rather than getting your broker, agent, or insurance company to call. We will ask each caller who they are insured with and for their idea of the extent of damage. While they’re on the phone we’ll let them know whether someone will call to help them with their claim, or whether they will be sent a form to complete.
“People who are unsure of their insurance situation, or don’t remember who they’re insured with, should call us too. We will do all we can to check their insurance details for them.”
EQC also has advice on what should and should not be done about any damage and mess.
“If possible, take photos before moving anything or tidying up. That makes assessment of the claim easier,” says Mr Dixon.
“Crockery and glass breakages can be cleared up, but don’t throw them away yet. Only throw away perishable items.”
People who need further advice about this can call EQC on the same free phone number, 0800 326 243.
ENDS
Further information:
David Middleton
Insurance Manager, EQC
Phone (04) 978-6426, (029) 978-6426
Fax (04) 978-6431
(Go to www.eqc.govt. for ongoing updates on claims.)