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Upper Hutt Earthquake Damage Claims
21 January 2005
Following this morning's magnitude 5.5 earthquake, centred near Upper Hutt, the Earthquake Commission (EQC) has received 78 claims for damage.
The Commission's general manager, David Middleton, says that most of the claims are for minor damage, particularly to contents and internal walls.
Holders of current home and/or contents insurance automatically have EQC cover for damage caused by earthquakes.
David Middleton says people should check their houses for possible damage. "The Earthquake Commission Act allows people up to 30 days to make a claim. If you do find damage you can lodge your claim by calling EQC free on 0800 326 243," he says.
"It is best to ring us yourself rather than getting your broker, agent, or insurance company to call. We will ask each caller who they are insured with and for their idea of the extent of damage. While they're on the phone we'll let them know whether someone will call to help them with their claim, or whether they will be sent a form to complete.
"People who are unsure of their insurance situation, or don't remember who they're insured with, should call us too. We will do all we can to check their insurance details for them."
EQC also has advice on what should and should not be done about any damage and mess.
"If possible, take photos before moving anything or tidying up. That makes assessment of the claim easier," says Mr Middleton.
"Crockery and glass breakages can be cleared up, but don't throw them away yet. Only throw away perishable items."
People who need further advice about this can call EQC on the same free phone number, 0800 326 243 (0800 DAMAGE).