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EQC’s role

In the days following a significant quake you will need to look after yourself, your family and neighbours – especially if they are elderly or need special care. Things like making insurance claims can follow much later on.

EQC claims can be filed within up to three months after a quake. Assessments of claims will be coordinated and could take up to six months or more to process depending on the severity of the quake and the number and complexity of claims.