What we do
In this section you can learn more about our research, education, insurance and fund management roles.
Insurance and claims
Resilience and research
Research and resilience
Ways to make your home stronger and safer in the event of a natural disaster.
EQCover can help get you back on your feet after a natural disaster
What you're covered for
EQCover applies to several types of natural hazard damage
Natural Disaster Fund
Find out what the Natural Disaster Fund is used for and how it's invested
Our research programme is a core part of our Resilience Strategy for Natural Hazard Risk Reduction and is part of our function under the Earthquake Commission Act 1993.
Our role in a natural disaster
We’re implementing a purchase order system
Natural disaster insurance
EQCover insurance overview
Natural Disaster Response Model
Natural disaster response model page
Make or manage an EQCover claim
Many new EQCover claims can be managed by your private insurer. This page provides more information.
Requesting claim information
If you want information about the history of a claim, find out more here
Process for managing EQCover claims
Making urgent repairs
Making urgent repairs
Projects on the go, how to apply for funding, search for research results
Data and modelling
Major data and loss modelling projects
Risk reduction and resilience
How we work to reduce risk and build resilience
Creating an Aotearoa New Zealand that is better informed about our natural hazards and more prepared for their impacts.
Making your home safer for natural hazards
Features to look for in a property
Building and renovating
Make your investment last
Apartments and shared property
What to think about and how to prepare
Ways to make your rental home safer
Ways to protect your investment
Natural hazards where you live
Know what hazards could affect the area you live in
Useful information to help you prepare
Toka Tū Ake EQC has a board of nine Commissioners. The Board is accountable to the Minister responsible for the Earthquake Commission, Hon Dr Deborah Russell(external link).
Board meeting minutes can be found here.
CA, PGDip Accounting, BSurv, MInstD
Chris brings more than 25 years’ governance and executive experience with a strong background in insurance, banking and investment management.
He was previously Chief Executive of FMG (Farmers Mutual Group) from 2008 to 2021, has been the President of the Insurance Council of New Zealand (ICNZ) and served on the Board of the Insurance and Financial Services Ombudsman (IFSO) Scheme. Chris has expertise in corporate strategy, customer service, financial and risk management, and leading cultural change. Chris was appointed to the Toka Tū Ake EQC Board in April 2022 and as Chair from 1 July 2022. He is also Chair of Rabobank NZ, on several Boards in the Southern Cross health group and a trustee of the Mental Health Foundation.
Term ends: 31 March 2025
Ruth Dyson has had a lengthy political career, serving as President of the NZ Labour Party from 1988 to 1992 and as a Member of Parliament from 1993 to 2020 representing the electorates of Lyttelton, Banks Peninsula and Port Hills. She was a Cabinet Minister between 1999 and 2008, serving as Minister for Social Development, ACC, Labour, Disability Issues and Senior Citizens amongst others. She has a strong public policy background and a track record of working for her constituents following the Canterbury earthquakes. She was Opposition spokesperson for Earthquake recovery, Chief Whip and Assistant Speaker prior to her retirement. Ruth joined the Toka Tū Ake EQC Board in May 2021 and was appointed Deputy Chair in April 2022.
Term ends: 30 April 2026
BA (Hons), LLB, CMInstD
Alastair has been a Partner at Buddle Findlay since 1995, following an earlier career as a diplomat in the Ministry of Foreign Affairs and Trade. He brings legal, governance and government sector experience. He has insurance sector experience as former Deputy Chair of the Medical Assurance Society and is currently Chair of Co-operative Life Ltd. He is also a Director of Invercargill Airport Ltd and the Fonterra Shareholders' Fund, and Chair of the Risk and Advisory Committee at the Ministry of Business, Innovation and Employment.
Alastair brings a focus on Toka Tū Ake policy, regulatory and commercial environment, including responses to the Public Inquiry, regulatory changes, and the Toka Tū Ake relationship with the private insurance industry. Alastair joined the Toka Tū Ake EQC Board on 1 March 2020, and is Chair of the Audit and Risk Committee.
Terms ends: 30 June 2025
Alister is a Christchurch barrister with significant public sector governance experience, whose active involvement in the community and voluntary sector, was recognised by his appointment as a Companion of the Queen’s Service Order in 2004. Alister was a Christchurch City councillor for 20 years and a member and former Chair of the Canterbury District Health Board. He has also perviously served as British Honorary Consul, Deputy Chair of the State Housing Appeal Authority, Director and Chair of Christchurch City Holdings Limited, Chair of the Nga Hau e Wha Christchurch National Marae, and until recently, independent Chair of the Greater Christchurch Public Transport Joint Committee. Alister is the Chair of Southern Response Earthquake Services and joined the Toka Tū Ake EQC Board in May 2021.
Term ends: 30 April 2024
PhD, BE (Hons), CMInstD, Hon FBCI
Erica brings a strong focus on building broader resilience for Toka Tū Ake EQC, as well as preparing for our role during a disaster recovery. She is the co-founder of Resilient Organisations, a social enterprise undertaking both public-good research and consulting to help organisations and communities to improve their resilience. Erica has a PhD in risk management and has experience leading several major research programmes in the fields of disaster management, economic and business recovery, and the efficacy of insurance. In addition to her role with Toka Tū Ake, Erica is also a director for Resilient Organisations, BRANZ, and is Chair of RRANZ. Erica joined the Toka Tū Ake EQC Board in 2018 and is the Chair of the People and Culture sub-committee.
Terms ends: 30 June 2024
B.Sc, M.Sc, GradDipApplStats, CMInstD
Fiona brings a focus on sustainable growth and business improvement with a deep understanding of the ability of data and technology to enable change. She has been responsible for leading successful change programmes and improving business resilience across organisations, ranging from privately held through to entire public health systems.
Fiona has spent a good deal of her career in the public sector so is highly experienced working in complex businesses involving diverse stakeholder groups. She has held Chief Information Officer and Chief Executive Officer roles in Australia and New Zealand. As CEO of an analytics business, she has guided major organisations in public and private sectors to develop analytics capability, data governance maturity and programme delivery performance.
With a background in medical research and statistics, Fiona is passionate about helping businesses make greater use of data and analytics to improve their processes, decision-making and overall business performance.
Term ends: 31 August 2024
BBS, FIAA, FNZSA, CMInstD
Scott has more than 30 years experience in the insurance industry in New Zealand and overseas. He has held senior management positions at Vero, Lumley and IAG, and has also worked in the public sector at Oranga Tamariki.
Scott has a passion for helping to understand how modelling and analytics can provide meaningful insights to improve decision making. He has expertise in capital management, reinsurance, pricing, data analytics and risk management. He has also worked on the Canterbury Earthquakes claims response for a major insurer.
Scott is a Fellow of the Institute of Actuaries of Australia and the NZ Society of Actuaries. He is currently President of the NZ Society of Actuaries.
Scott joined the Toka Tū Ake EQC Board in 2020 and is Chair of the Loss Modelling and Risk Financing Committee.
Term ends: 28 February 2026
MA (Hons), BCS, DipIntlTrade, MInstD
Ziena brings a rich experience as an accomplished business and public sector leader with a focus on delivering equity and opportunity for those with diverse cultures, abilities and experiences.
A champion of customer and community centricity, Ziena has worked with some of New Zealand’s largest businesses and organisations on their strategies, building their stakeholder relationships, reputations and revenue.
She advocates for outcomes that make a difference and is passionate about supporting the growth of women and young people from Māori, Pacific and ethnic communities.
Ziena holds governance positions across public, private and charity sectors, including roles with Education New Zealand, DNA Design, Asia New Zealand Foundation, and the Cancer Society Auckland Northland.
She has received several international awards for her work promoting New Zealand trade and education in Asia, where she was based for 10 years. Ziena joined the Toka Tū Ake EQC Board in July 2022.
Term ends: 30 June 2025
L.L.B, BA, MBA, ANZIIF (Snr Assoc) CIP, CFInstD
Andrea brings more than 20 years of senior executive experience primarily within financial services, including general and life and health insurance, and consumer banking.
Andrea has significant experience leading client-facing as well as corporate functions within financial services and brings specialist expertise in the areas of people and culture, marketing, communications, change management, customer experience, strategic partnerships and stakeholder management.
Andrea has previously served on the ICNZ Employment and Education Committee, including five years as Chair.
Term ends: 30 April 2026