What we do
In this section you can learn more about our research, education, insurance and fund management roles.
Insurance and claims
Resilience and research
Research and resilience
EQCover can help get you back on your feet after a natural disaster
What you're covered for
EQCover applies to several types of natural hazard damage
Natural Disaster Fund
Find out what the Natural Disaster Fund is used for and how it's invested
Our research programme is a core part of our Resilience Strategy for Natural Hazard Risk Reduction and is part of our function under the Earthquake Commission Act 1993.
Our role in a natural disaster
We’re implementing a purchase order system
Natural disaster insurance
EQCover insurance overview
Natural Disaster Response Model
Natural disaster response model page
Make or manage an EQCover claim
Many new EQCover claims can be managed by your private insurer. This page provides more information.
Requesting claim information
If you want information about the history of a claim, find out more here
Process for managing EQCover claims
Making urgent repairs
Making urgent repairs
Projects on the go, how to apply for funding, search for research results
Data and modelling
Major data and loss modelling projects
Risk reduction and resilience
How we work to reduce risk and build resilience
Creating an Aotearoa New Zealand that is better informed about our natural hazards and more prepared for their impacts.
Making your home safer for natural hazards
Features to look for in a property
Building and renovating
Make your investment last
Apartments and shared property
What to think about and how to prepare
Ways to make your rental home safer
Ways to protect your investment
Natural hazards where you live
Know what hazards could affect the area you live in
Useful information to help you prepare
Our policies ›
The Privacy Act 2020 promotes and protects individual privacy. It governs how we collect, use, give access to, store, and disclose personal information.
The Official Information Act 1982 (the OIA) includes a provision under Section 15 for agencies to charge requesters for information supplied under an OIA request.
Download Charging for OIA Requests Policy [PDF, 262 KB]
Toka Tū Ake EQC is committed to the prevention, detection and response to the risk of fraud in the work we do. The Fraud Policy assists in raising awareness among workers, business partners and customers; provides guidance of how fraud can be recognised and reported; and sets out the responsibilities for the management and mitigation of the risk of fraud across Toka Tū Ake EQC.
Download Fraud Policy [PDF, 259 KB]
Toka Tū Ake EQC is committed to protecting public resources through a programme of fraud risk management. Prosecution action is one of a number of fraud risk management enforcement responses that may be implemented by Toka Tū Ake EQC where fraud has been identified and certain thresholds are met. This policy outlines Toka Tū Ake EQC’s process of taking Prosecution action.
Download Prosecutions Policy [PDF, 233 KB]