On this page, you will find a collection of factsheets (PDFs) explaining key aspects of EQCover and the claim’s process an EQCover usually goes through.
For more detailed information on EQCover, see our brochures page for our Householders’ guide to EQCover.
Claims
- Information for customers obtaining expert reports - June 2021 (382.05KB)
- Managing your home repair - June 2021 (505.67KB)
- Costs contributing to your EQCover entitlement - June 2021 (192.4KB)
- Your EQCover settlement - June 2021 (545.09KB)
- Taking photos after a natural disaster (509KB)
- Apportionment Factsheet (148KB)