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What we do
In this section you can learn more about our research, education, insurance and fund management roles.
Insurance and claims
Resilience and research
Research and resilience
Ways to make your home stronger and safer in the event of a natural disaster.
EQCover can help get you back on your feet after a natural disaster
What you're covered for
EQCover applies to several types of natural hazard damage
Natural Disaster Fund
Find out what the Natural Disaster Fund is used for and how it's invested
Our research programme is a core part of our Resilience Strategy for Natural Hazard Risk Reduction and is part of our function under the Earthquake Commission Act 1993.
Our role in a natural disaster
We’re implementing a purchase order system
Natural disaster insurance
EQCover insurance overview
Natural Disaster Response Model
Natural disaster response model page
Make or manage an EQCover claim
Many new EQCover claims can be managed by your private insurer. This page provides more information.
Requesting claim information
If you want information about the history of a claim, find out more here
Process for managing EQCover claims
Making urgent repairs
Making urgent repairs
Projects on the go, how to apply for funding, search for research results
Data and modelling
Major data and loss modelling projects
Risk reduction and resilience
How we work to reduce risk and build resilience
Creating an Aotearoa New Zealand that is better informed about our natural hazards and more prepared for their impacts.
Making your home safer for natural hazards
Features to look for in a property
Building and renovating
Make your investment last
Apartments and shared property
What to think about and how to prepare
Ways to make your rental home safer
Ways to protect your investment
Natural hazards where you live
Know what hazards could affect the area you live in
Useful information to help you prepare
Buying a home that's had an EQCover claim ›
Find out whether the home has had an EQCover claim, and what to be aware of if a property claim is being transferred.
The Natural Hazards Portal shows settled EQCover claims from 1997 onwards on residential buildings and land throughout Aotearoa New Zealand.
Visit the Natural Hazards Portal(external link) to see whether the residential property you’re interested in has had a previous EQCover claim.
EQCover claims information on the Portal includes:
Claims which are still open and being assessed are not included on the map.
A property with an EQCover claim is not necessarily a bad thing. In the Portal, if an EQCover claim has been settled on a property, it means:
Properties without an EQCover claim could still have had natural hazard damage. The damage may not have been identified, or it could have been fixed at the owner’s expense, without submitting an insurance claim.
Visit the Natural Hazards Portal(external link)
To find out more information about a claim on a property you can:
See Transferring a EQCOver claim to someone else for information about what homebuyers need to be aware of, and what EQC needs, when transferring an EQCover claim as part of a property purchase. If you are buying or selling a home in Canterbury, see our Buying or selling a home in Canterbury page for important information specific to the area.
The Assignment of claims with natural disaster damage factsheet for new Canterbury homeowners also outlines the assignment process, limitations of assigned claims and what is required to reopen an assigned claim.