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Progress and updates

This is a snapshot of our recent progress in Canterbury.

Illustrative image of pie chart and data.

By the numbers

The speed of settling claims in Greater Christchurch by the Earthquake Commission has increased in the last year, with EQC now having the lowest number of claims ever for the Canterbury earthquakes on hand and improved customer satisfaction.

At the end of May 2019, EQC was managing 2,037 Canterbury earthquakes claims. This is down from 3,259 claims open at the end of August 2018.

EQC opened 698 new claims, generally for remedial damage or drainage repairs and settled 819 claims in May.

We acknowledge there is still room for improvement and this work will continue in 2019.

Our Performance dashboard reports have more information about our work in Canterbury.


Image of a building level being measured by a contractor in the Canterbury Home Repair Programme.


News and media releases related to the Canterbury earthquake sequence.

Canterbury news


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