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Progress and updates

This is a snapshot of our recent progress in Canterbury.

Illustrative image of pie chart and data.

By the numbers

The speed in settling claims in Greater Christchurch by the Earthquake Commission has increased in the last seven months, with EQC now having the lowest number of claims ever for the Canterbury earthquakes on hand and improved customer satisfaction.

At the end of January 2019, EQC was managing 2,233 Canterbury earthquakes claims. This is down from 2,277 claims open at the end of December and 3259 claims open at the end of August.

EQC opened 388 new claims, generally for remedial damage or drainage repairs, in January and settled 490 claims during the month.

We acknowledge there is still room for improvement, but claims settlement is certainly speeding up and this work will continue in 2019.

Our Performance dashboard reports have more information about our work in Canterbury.

 

Image of a building level being measured by a contractor in the Canterbury Home Repair Programme.

News

News and media releases related to the Canterbury earthquake sequence.

Canterbury news

 

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