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Claim Review Form

Please use this form if you are concerned about your EQC settlement and want to request a review of your claim.

Please note this form is optional, if you prefer to speak to someone about your concerns please call 0800 DAMAGE (326 243).

Please refer to the Claim Review Guide Q&As for help completing this form.

Tick both boxes if relevant.
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png pdf doc docx.

We are unable to proceed with your request please contact the home owner to receive authority to act on their behalf.

Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png pdf doc docx.
Structural elements of a house can include foundations, framing, supporting or fire walls, or a chimney. EQC may reimburse you for the reasonable cost of any reports that you commission.
Please provide details of your concerns about the settlement including a detailed room by room description of the damage. Include relevant measurements where possible.

If you have addtional supporting documents, please email these to info@eqc.govt.nz or provide directly to your claim manager once assigned to your claim.

EQC cannot progress your claim review request until we have a DOA. See the Claim Review Guide for more information.

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