In most cases you should make new claims for natural hazard damage through your private insurer.
In most cases you should contact your insurer for an update on an open claim or if more damage is found after settlement
When you make a claim there are a number of steps that you and your insurer need to work through to resolve it.
How to take photos to support your EQCover claim, what photos to take, and what to do once you’ve taken photos.
There are some steps that you should consider, including requesting claim information and assigning the rights of a claim.
You can make official requests for information from us, such as claim information on a property, using our online form.