Claim documentation

This page sets out what you will receive if you request an EQC Claim Documentation Pack via our Official Information Act Request Form and other documents that may be available to you if there has been a claim made with EQC for natural disaster damage to your property, according to the type of damage that was claimed for.

As part of the due diligence process, EQC recommends that claim documents are obtained and disclosed to potential buyers.

If you are unsure how the claim was settled, please contact us.

EQC Claim Documentation Pack

Please see below for examples of the documentation you may receive, according to the settlement of your claim:

Simple cash settlements:

  • Statement of claim
  • Statement of damage
  • Un-costed Scope of Works
  • Costed Scope of Works

If the property was referred to the Canterbury Home Repair Programme (CHRP) you will receive where applicable:

  • Assessments of the damage (this may include costed and un-costed scopes of work, statement of claim or statement of damage, scope changes summaries)
  • Works orders and variation to works orders
  • Specialist reports if they were undertaken (engineer reports, electrical assessments, asbestos testing, mould testing)
  • Quotes for the damage
  • Contenting documents
  • Financial summary or property overview
  • Final account agreements
  • Construction Completion Inspection
  • Defects Liability Certificate
  • Practical Completion Certificate
  • Producer Statements

Canterbury earthquake sequence claims

The documents that were produced in order to settle your claim may differ depending on the damage that occurred and the time when your claim was settled.

Simple cash settlement

When a claim has been settled for less than $15,000 the following documents may have been produced:

  • Statement of claim
  • Statement of damage
  • Un-costed Scope of Works
  • Costed Scope of Works
  • Claim Settlement Advice Letter (homeowners only)

‘Opt-out’ cash settlement

If the damage to the property cost more than $15,000 to repair and the claimant chose to receive a cash settlement to complete the repairs themselves (called an ‘opt-out cash settlement’), the following documents may have been produced:

  • Original Scope of Works/Comet Full Assessment
  • Financial Summary
  • Property Overview (if applicable)
  • Payment form documents
  • Letters confirming payments have been made/accepted
  • Quotes
  • Invoices

Managed repair

If the repairs to the property were carried out by the Canterbury Home Repair Program (CHRP) the following documents may have been produced:

  • Assessments of the damage (this may include costed and un-costed scopes of work, statement of claim or statement of damage, scope changes summaries)
  • Works orders and variation to works orders
  • Specialist reports if they were undertaken (engineer reports, electrical assessments, asbestos testing, mould testing)
  • Quotes for the damage
  • Contenting documents
  • Financial summary or property overview
  • Final account agreements
  • Construction Completion Inspection
  • Defects Liability Certificate
  • Practical Completion Certificate
  • Producer Statements

Drainage cash settlement

If there was an assessment for damage to your drains, the following documents may have been produced:

  • Drainage report
  • Drainage assessments
  • Drainage sketches
  • Video Footage
  • File notes pertaining to drainage
  • Photographs relating to drainage

Simple land damage

  • Sketch
  • Legend
  • File Note(s)
  • Scope of Works
  • MUB Land Docs

Increased Liquefaction Vulnerability

If your property was considered for an Increased Liquefaction Vulnerability (ILV) settlement, the following documents may be available:

  • ILV Reports (includes maps)
  • Summary

Read more about ILV land damage

Increased Flooding Vulnerability

If your property was considered for an Increased Flooding Vulnerability (IFV) settlement, the following documents may be available:

  • IFV reports (includes maps)
  • Summary

Read more about ILV land damage

Business as Usual Claims

Claims lodged for damage not related to the Canterbury earthquake sequence are called ‘business as usual’ claims.

Landslip, storm or flood claim

  • Specialist reports if they were undertaken (engineer report, valuation report)
  • Assessment report (if there’s no engineer report)
  • Costed Scope of Works

Earthquake claim

  • Assessment report
  • Costed Scope of Works

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