Help with your claim

Contact us

Please get in touch if you have a question or problem related to your claim or repairs.

Call us

Phone 0800 DAMAGE (0800 326 243).

Our Call Centre is open:

  • 7am–9pm Monday to Friday
  • 8am–6pm Saturday.

Email us

Email: info@eqc.govt.nz

Meet with a customer service consultant

Come in and talk to a customer service consultant in our Community Contact Team if you need help understanding your claim – or simply have questions or issues you’d like resolved.

To make an appointment and find out where to go, call 0800 DAMAGE (0800 326 243).

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