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Make a new claim

The same claim can cover damage to your home, contents and land.

You can make a claim by using our online claim form, or contact us and we'll talk you through the process.

If you are making a contents claim there is an additional form to complete. Note that if your policy was taken out or renewed after 1 July 2019, it will not include contents insurance.

You need to lodge a new claim for new damage caused by a new natural disaster (e.g. a second earthquake).

If you’d like to request a claim review please use our Claim Review Form

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