If you’ve suffered damage from a natural disaster, you'll need to make a claim with EQC.
How to make a claim
1. Complete the online form
If for any reason you have difficulty completing the online claim form, please contact us.
OR
2. Call us
Within New Zealand:
Phone 0800 DAMAGE (0800 326 243)
From overseas:
Phone +64 4 978 6400
or
+64 4 978 6401
We'll talk you through the process.
About your claim
- The same claim can cover damage to your home, contents and land.
- You need to lodge a new claim for new damage caused by a new natural disaster (eg, another earthquake).
- There is a separate contents form to fill out – more details in Making a contents claim.
