The same claim can cover damage to your home, contents and land.
You can make a claim by using our online claim form, or contact us and we'll talk you through the process.
If you are making a contents claim there is an additional form to complete. Note that if your policy was taken out or renewed after 1 July 2019, it will not include contents insurance.
You need to lodge a new claim for new damage caused by a new natural disaster (e.g. a second earthquake).
If you’d like to request a claim review please use our Claim Review Form