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Requesting EQC claim documents

Before buying a property interested parties will want to see if there are any EQC documents related to the property regarding its assessment for natural disaster damage, and information outlining the settlement of any claims.


To avoid delays in processing requests, a vendor (property owner) can get EQC documents before putting their home on the market. Gathering as much information on your property as possible will make it easier and more appealing for those looking to buy. You just need to email EQC with the request and your claim number. See our contact us page for details.

  • If you are interested in buying a home, you can make a request to EQC to obtain property-related information about any previous claims for natural disaster damage for that property. Providing this information can take up to 20 working days. Apply using our Official Information Act request form.
  • If the property you are interested in buying has had an EQC claim and was cash settled, you can ask the vendor or agent to see the documents that support any repairs they have completed e.g., repair receipts, expert reports and consenting documents.
  • If the property you are interested in buying has had an EQC claim managed by a private insurance company under the Natural disaster response model, you can ask the vendor or agent to see the documents that support any repairs they have completed.

You can also read more about the process for requesting claim documents here.