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Building claims

The information provided on this webpage is specific to the Canterbury events and in accordance with the detailed provisions of the Earthquake Commission (EQC) Act 1993 current at the time.

During the period of the Canterbury earthquakes, Toka Tū Ake EQC covered earthquake related damages up to $100,000 (+GST) per earthquake claim.

If you have concerns about the quality of repairs or damage included in your repair strategy please visit our Claim Review page.

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Your EQC Settlement

If you would like to discuss your EQC settlement, you will be referred to a settlement specialist/claim manager to talk you through the process and what options may be available to you.

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Your settlement specialist/claim manager will talk to you about the amount of excess you may need to pay for your claim.

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If your home has suffered damage from more than one earthquake event, Toka Tū Ake EQC has to determine how much damage was caused by each individual quake. This process is called apportionment. Click here to view the Factsheet.