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Step #3 Assessment of damage

A key part of an EQCover claim is understanding your natural disaster damage.

Your claim manager will discuss with you how to best assess the damage to your home and/or land. This can include an on-site assessment, which will be arranged in advance with your claim manager.

Depending on the nature of the natural disaster damage to your property, a further assessment from an engineer, or other specialist may be needed. In the case of land claims, it is likely that an assessment from a registered valuer will also be required. The assessor will also arrange for a costing of the repair of the damaged property. This may require a registered valuer to value certain damage to your land.

If an Insurer or EQC representative visits your property, make sure you ask to see proper identification.

Step #4 Settlement

4. Settlement