Toka Tū Ake EQC’s role alongside private insurers

Toka Tū Ake EQC remains the lead insurance agency coordinating the response to any natural disaster in New Zealand. While private insurers will manage EQCover claims on our behalf, we will still play a significant role in future events.

This includes supporting our private insurer partners with our natural disaster insurance expertise, coordinating the national insurer response following a natural disaster and ensuring customers receive their entitlements under the EQC Act, as well as providing progress reports and modelling for the Government.  

It is important to note that managing claims is only one part of our responsibilities under the EQC Act, and we will continue to drive research into natural hazards and engineering to reduce the impact of future events, as well as oversee the Natural Disaster Fund.  

This research and management of the Natural Disaster Fund is vital for Toka Tū Ake EQC to secure reinsurance for New Zealand, so homeowners have access to affordable insurance.