Insurance overview
EQCover can help get you back on your feet after a natural disaster
What you're covered for
EQCover applies to several types of natural hazard damage
Natural Disaster Fund
Find out what the Natural Disaster Fund is used for and how it's invested
Research programme
Our research programme is a core part of our Resilience Strategy for Natural Hazard Risk Reduction and is part of our function under the Earthquake Commission Act 1993.
Our role in a natural disaster
Our role in a natural disaster
Suppliers
We’re implementing a purchase order system
Natural disaster insurance
EQCover insurance overview
Natural Disaster Response Model
Natural disaster response model page
Make or manage an EQCover claim
Many new EQCover claims can be managed by your private insurer. This page provides more information.
Requesting claim information
If you want information about the history of a claim, find out more here
Claims process
Process for managing EQCover claims
Making urgent repairs
Making urgent repairs
Canterbury earthquakes
Canterbury earthquakes
Research
Projects on the go, how to apply for funding, search for research results
Data and modelling
Major data and loss modelling projects
Risk reduction and resilience
How we work to reduce risk and build resilience
Outreach
Creating an Aotearoa New Zealand that is better informed about our natural hazards and more prepared for their impacts.
Homeowners
Making your home safer for natural hazards
Home buyers
Features to look for in a property
Building and renovating
Make your investment last
Apartments and shared property
What to think about and how to prepare
Tenants
Ways to make your rental home safer
Landlords
Ways to protect your investment
Natural hazards where you live
Know what hazards could affect the area you live in
Resources
Useful information to help you prepare
A guide to your EQCover claim provides a step-by-step guide to the EQCover claims settlement process. It answers some of the questions most often asked about EQCover.
The guide tells you how to make a claim and how Toka Tū Ake EQC will manage your claim.
If your claim is managed by your insurer, this provides a high level outline of what you may expect. For the detailed process, contact your insurer for more information.