Private insurers are working on EQC’s behalf to complete subsequent earthquake damage claims, as well as damage claims from the earthquake of 14 February 2016.
Subsequent events
These events are within the scope of the scope of the Kaikoura EQC-insurer agreement:
| Event date | Magnitude | Location | Claim deadline |
|---|---|---|---|
| 22 October 2017 | 5.4 | 10km west of Kaikoura | 22 January 2018 |
| 20 September 2017 | 5.1 | 30km north-east of Seddon | 20 December 2018 |
| 08 September 2017 | 4.3 | 10km north of Culverden | 08 December 2018 |
Follow the instructions below for making a subsequent claim.
All EQC claims must be notified within three months of when the damage occurs. If you have damage from an earthquake or other natural disaster not listed above, you need to make a claim directly with EQC.
Making a subsequent claim
If you have an existing Kaikoura claim and discover new damage to your property following earthquakes in the Kaikoura region, you need to lodge a new EQC claim.
You may need to lodge the claim with your private insurer. That’s because we’re working with private insurers to settle claims and our agreement with them runs from 14 February 2016 through 13 December 2017.
Not all earthquakes during this period will be identified as subsequent events, within the scope of the EQC-insurer agreement, so check the list above or contact us if you're unsure.
Your options for making a subsequent claim:
1. Contact your private insurer if you are:
- claiming for home or contents damage from a subsequent event and either:
- previously made an EQC claim through your private insurer
- have not previously made an EQC claim through your private insurer or EQC and don’t have any open claims from any event.
2. Make a claim with EQC if you are:
- claiming for home or contents damage from a subsequent event and either:
- previously made a claim through EQC for damage from the 14 November 2016 earthquake or a subsequent event
- have an open EQC claim from any event (not just Kaikoura)
- claiming for land damage from any event.
Agreement with insurers
Our agreement with insurers is called the Kaikoura Memorandum of Understanding and the management of subsequent claims is outlined in a variation to that agreement.
Read EQC and insurance companies’ Variation to MOU – Kaikoura Earthquake Claims Management PDF (618 KB)