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EQCover: Insurers' Guide

Cover: EQCover - An Insurer's Guide.

These two versions of the EQCover: Insurer’s Guide reflect the full range of amendments to the Earthquake Commission Act 1993 that passed in February 2019.

Please refer to the February 2019 version for policies that commence or renew before 1 July 2019.

This version was updated on 4 July 2019 to:

  • provide clarity around the term ‘renewal’
  • ensure GST references “(+ GST)” and “including GST” are consistent.

    Refer to the July 2019 version for policies that commence or renew on or after 1 July 2019.

    This version was updated on 4 July 2019 to:

    • provide clarity around the term ‘renewal’
    • ensure GST references “(+ GST)” and “including GST” are consistent.

    Summary

    EQCover is the Earthquake Commission’s natural disaster insurance for personal property, homes and land.

    EQCover: An Insurer's Guide outlines:

    • what is and isn't covered
    • premiums and excess
    • the claims process
    • calculating EQCover
    • offshore placements
    • EQCover direct with the Earthquake Commission
    • conditional building consent issues.

    The provisions for EQCover are outlined in the relevant legislation – the Earthquake Commission Act 1993 and the Earthquake Commission Regulations 1993.

    Download

    EQCover: An Insurer's Guide, February 2019 PDF (598KB)

    EQCover: An Insurer’s Guide, July 2019 PDF (639KB)

    *These guides provide a general summary only of EQCover. However, EQC is required to apply and act in accordance with the detailed provisions of the Earthquake Commission Act 1993. In case of any conflict between the information in the guide and the provisions of the Earthquake Commission Act 1993, the provisions of the Act will prevail.

    What is a dwelling for the purposes of EQCover? PDF (883KB)

    *When is a dwelling not a dwelling? This is probably the most popular question EQC is asked by insurance companies and brokers. This factsheet is designed to help assist you when determining whether or not your insured's property constitutes a dwelling.

    New to the New Zealand Market?

    If you are new to the New Zealand residential insurance market please contact us at eqcover@eqc.govt.nz so we can set up your details in our claims management system and arrange for any appropriate training that may be required.

    Paying the EQC Premium

    When it comes to paying the EQC premium, we ask that insurers collate payments into a monthly transaction and also complete an attached Premium Declaration form below.  Please note there is no requirement to supply a nil return if no levy payments are being made for a given month.

    Premium Declaration Form PDF (20KB) - updated Nov 2016

    Premium Declaration Form XLS (73KB) - updated Nov 2016

    A signed Premium Declaration form should be completed for each payment and should be sent to accounts@eqc.govt.nz

    Help

    If you have a question about EQCover or have difficulty accessing this document, please use the contact information below:

    EQCover & Premium Enquiries

    eqcover@eqc.govt.nz

    EQC Corporate Office
    Level 11, Majestic Centre
    100 Willis Street 
    PO Box 311
    Wellington 6140
    Phone (04) 978-6400
    Fax (04) 978-6431
    Claims 0800 326 243 or 0800 DAMAGE
    Claims fax (04) 978-6432
    Website www.eqc.govt.nz

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