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EQCover for Jan and Feb 2023 North Island severe weather

Homeowners and communities affected by the North Island severe weather in early 2023 (Cyclone Gabrielle and Auckland floods) can find EQCover information and links to other resources on this page.

Response organisations and stakeholders supporting homeowners and communities can also find information here.  

Information for homeowners  

Our Storm, flood and landslip damage: What we cover page outlines:  

  • what EQCover includes for storm, flood and landslip damage to homes and / or residential land 
  • how much is covered by EQCover  
  • the claim process (steps involved and settlement), which is managed by your insurer.  

Your insurer will manage your entire insurance claim, including any EQCover portion on our behalf. 

Resources for homeowners

Risk categories for North Island properties

Information relating to property risk categories (or “land categorisation”), announced by the government and councils on 1 June 2023, can be found here:

Consultation with homeowners and communities is being managed by councils.

The Insurance Council of New Zealand’s Disaster Recovery page(external link) indicates what a category may mean for an insurance claim, as well as ongoing insurance.

Information for response organisations and stakeholders

To support response organisations and stakeholders helping homeowners and communities recover from Cyclone Gabrielle and Auckland floods, we’ve created a resource that organisations can use to inform their communities about EQCover. 
Organisations are invited to use, republish and speak to the information in this resource, as needed: