Support after floods and storms
If your property has been affected by flooding, storm or landslip damage, please contact your private insurer directly.
Or read more about what EQCover is available on our website.
What did you promise yourself after the last earthquake?
If you felt a recent earthquake you might also have felt a sudden urge to make your place quake safe. There's a lot we can do to make our homes safer and stronger for earthquakes and the best time to start is now, so let's get cracking.
Natural Hazards Portal
The Natural Hazards Portal makes it easy to find information on natural hazard risks in your community. You can also see settled EQCover claims on residential properties across Aotearoa New Zealand from 1997 onwards.
Find out more about what you, your whānau and your community can do to reduce risk and build resilience to natural hazards.
Toka Tū Ake EQC has adopted a new name to better represent the role our scheme plays in supporting New Zealanders.
Our new name reflects the whakapapa of our nation. Our land is constantly changing from earthquakes, volcanic eruptions, landslips and floods. Communities have lived alongside those perils for hundreds of years, and Māori have always believed the relationship and connection of people to land and nature is inseparable.
Natural hazards where you live
New Zealanders have a strong connection to the beautiful land we live in, but we also know it can be volatile.
It’s a good idea to understand the natural hazards that could impact your community, and how you can reduce the risk of damage to your whānau and property.
Learn more about us
About EQCover
You automatically have EQCover for your home and land if you have a current home insurance policy that includes fire insurance (and most do).
Residential land cover
What items are covered and how much can be paid out.
Storm, flood and landslip damage
What is covered, how much is covered, and the types of land damage you may see after a storm, flood or landslip.
Urgent repairs
Things you may need or want to do if your home has been damaged by a natural disaster.
Real-life earthquake testing on three-storey buildings in one of the world’s biggest earthquake laboratories has delivered stunning results and endorsements for New Zealand engineering solutions.
Updated engineering guidance to help with the design of new buildings in New Zealand has been the culmination of decades of natural hazard research funded by Toka Tū Ake EQC and other research agencies.
As Head of Research at Toka Tū Ake EQC, Dr Natalie Balfour works at the interface of science and impact, directing the agency’s up to $20 million annual investment in science. For International Day of Women and Girls in Science, Natalie reflects on how funding agencies like Toka Tū Ake support researchers to deliver impact from their science.
Consultation opens today on a new, independent dispute resolution scheme to support insured homeowners disputing decisions about their natural hazards insurance claims under the new Natural Hazards Insurance Act 2023 (NHI Act).