EQC Earthquake Commission | Natural Disaster Education & Recovery

COVID-19: The recent Government announcement will impact our customers in the Auckland region and may cause minimal disruption in other regions. We are working to contact these customers as soon as possible. Click here to learn more.

Claims
New Natural Disaster Response Model announced with Private Insurers
From mid-2021 anyone whose home or land is damaged will only need to lodge one claim through their private insurer.
Education
Everyone needs a safe home
We can’t predict earthquakes, so we need to prepare for them. Get started now.
Insurance
EQC welcomes changes to the EQC Act
The changes are relevant to all New Zealanders who have a private insurance policy for their home that includes fire insurance.

Technology for making a claim

Lodge a claim

It's simple to lodge a claim online or by phone.

Public Inquiry

EQC welcomes the Public Inquiry report.

More on the Inquiry »

Kaikoura coastline from above

Kaikōura Earthquake

We’ve worked with private insurers to settle more than 38,000 claims for damage to homes, contents and land.
More on Kaikōura »

Man in hard hat and high visibility clothing viewing earthquake damage

Canterbury Earthquakes

We remain committed to Canterbury and our remedial work will continue. Get the latest information on buildings, land, drainage and contents claims.

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