Code of Insured Persons' Rights consultation
We’re asking for your feedback on a draft Code of Insured Persons’ Rights. The Code will set expectations for fair and timely management and settlement of claims under our natural hazard insurance scheme.
Consultation closes: 5pm, 30 November 2023
What did you promise yourself after the last earthquake?
If you felt a recent earthquake you might also have felt a sudden urge to make your place quake safe. There's a lot we can do to make our homes safer and stronger for earthquakes and the best time to start is now, so let's get cracking.
An international team of scientists is setting sail this Saturday on the NIWA Research Vessel Tangaroa to get a better understanding of earthquake and tsunami risk from our largest and most active fault, the Hikurangi Subduction Zone.
A law change that doubled EQCover for New Zealand homes in 2022 has now been fully implemented, with the amount for EQC building cover increasing from $150,000 to $300,000 (+ GST). The cover provides first loss insurance for damage from named natural hazards.
This Sunday is World Tsunami Awareness Day and McCurrach, who spent eight years as part of the Pacific Tsunami Warning System, says collectively we should all take a moment to understand the right actions to take before a tsunami happens – especially if we live or work near the coast.
Toka Tū Ake EQC is implementing a range of initiatives to prepare for new legislation that comes into effect on 1 July 2024.
The Natural Hazards Insurance Act 2023 (NHI Act) replaces the Earthquake Commission Act and takes effect on 1 July 2024. Many aspects of the new legislation are based on findings from the Public Inquiry into the Earthquake Commission in 2020.
One of the new initiatives is introducing a Code of Insured Persons’ Rights. Public consultation opens today on the draft Code, which builds on the existing Customer Code already in use by Toka Tū Ake EQC.