These reports and policies help to keep you informed about our work, and how we are working to meet our objectives.
From 1 July 2024 we will have new governing legislation, the Natural Hazards Insurance Act 2023.
Our Customer Code lays out our commitment to ensuring our customer interactions are clear, fair, honest and transparent.
We engage with communities and customers to ensure that diverse perspectives help shape decisions and the way we work
We’re proud of the work we do for New Zealand and have received a number of awards recognising our people, work, and partnerships.
Aotearoa New Zealand has some unique natural hazard risks. Find out about those specific to your area and any natural hazards claims on your property.
The Natural Disaster Fund exists to make sure that claims for damage can be paid out in the event of a natural hazard event.
If you’re a current supplier or are interested in becoming a supplier, find out how we buy goods and services.