What we do
In this section you can learn more about our research, education, insurance and fund management roles.
Insurance and claims
Resilience and research
Research and resilience
Ways to make your home stronger and safer in the event of a natural disaster.
EQCover can help get you back on your feet after a natural disaster
What you're covered for
EQCover applies to several types of natural hazard damage
Natural Disaster Fund
Find out what the Natural Disaster Fund is used for and how it's invested
Our research programme is a core part of our Resilience Strategy for Natural Hazard Risk Reduction and is part of our function under the Earthquake Commission Act 1993.
Our role in a natural disaster
We’re implementing a purchase order system
Natural disaster insurance
EQCover insurance overview
Natural Disaster Response Model
Natural disaster response model page
Make or manage an EQCover claim
Many new EQCover claims can be managed by your private insurer. This page provides more information.
Requesting claim information
If you want information about the history of a claim, find out more here
Process for managing EQCover claims
Making urgent repairs
Making urgent repairs
Projects on the go, how to apply for funding, search for research results
Data and modelling
Major data and loss modelling projects
Risk reduction and resilience
How we work to reduce risk and build resilience
Creating an Aotearoa New Zealand that is better informed about our natural hazards and more prepared for their impacts.
Making your home safer for natural hazards
Features to look for in a property
Building and renovating
Make your investment last
Apartments and shared property
What to think about and how to prepare
Ways to make your rental home safer
Ways to protect your investment
Natural hazards where you live
Know what hazards could affect the area you live in
Useful information to help you prepare
Transparency Statement ›
This transparency statement explains how we collect, use and share information gathered about members of the public or other entities (directly or indirectly) in accordance with the Information Gathering Model Standards(external link).
EQC does not have any law enforcement or regulatory compliance enforcement responsibilities and does not gather any information for these purposes.
Under the Earthquake Commission Act 1993(external link), EQC may collect information for the following purposes:
(a) administering this Act:
(b) performing its functions:
(c) facilitating natural disaster preparedness, response, or recovery (including settlement of insurance claims by insurance companies).
The security of our premises is managed in accordance with our Health and Safety Policy and in accordance government Protective Security Requirements.
The information we hold is used only for the purpose for which it is collected or as otherwise advised, including as described in our Privacy Statement.
Note where have serious concerns regarding potential threats to the physical security of staff, or the security of information or places, we will engage an appropriate authority (such as the NZ Police).
Should we identify a need to gather information which falls within the scope of the Information Gathering Model Standards, we will ensure compliance with the standards, and update this transparency statement.
This statement applies to information gathered by us, our contractors, or any other third parties engaged by us.