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Contact us

If you need to talk about an existing claim or settlement, please contact your EQC claim manager or our call centre on 0800 DAMAGE (326 243). If you have an emergency, you should contact emergency services on 111.

Call centre hours Monday–Friday, 7am–9pm

Calling from within New Zealand 
0800 DAMAGE (326 243)

Email: info@eqc.govt.nz
Fax: +64 4 978 6432

Calling from overseas
+64 4 978 6400

Mail: PO Box 311, Wellington 6140

Calling about an existing claim? Have your claim number ready.

 

Media queries

For all media enquiries, please contact our communications team on 027 406 3476 or email media@eqc.govt.nz

Contact us

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EQC is committed to being a trusted kaitiaki (guardian) of the personal information we collect. EQC collects and uses your personal information for the purpose of managing and responding to your information request and in accordance with the Privacy Act 2020 and the Data Protection Use Policy.  Please refer to EQC’s full Privacy Statement for more information on how we collect, use and disclose personal information.

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