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If you need to talk about an existing claim or settlement, please contact your EQC claim manager or our call centre on 0800 DAMAGE (326 243). If you have an emergency, you should contact emergency services on 111.

Call centre hours Monday–Friday, 7am–9pm

Calling from within New Zealand 
0800 DAMAGE (326 243)

Email: info@eqc.govt.nz
Fax: +64 4 978 6432

Calling from overseas
+64 4 978 6400

Mail: PO Box 311, Wellington 6140

Calling about an existing claim? Have your claim number ready.

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