
Get help for making a new EQCover claim, or manage an existing claim

Find out more about the Canterbury claims process, the on-sold over-cap properties scheme, and how to request a review of your claim.

If your home has been damaged by a natural hazard, there are some things you'll want to do straight away.

You automatically purchase EQCover if you have private insurance

We've partnered with a range of private insurers to manage EQCover claims on our behalf.

What happens after you lodge your EQCover claim

Requesting updates on an open claim and further claim queries here.