Get help for making a new EQCover claim, or manage an existing claim
Find out more about the Canterbury claims process, the on-sold over-cap properties scheme, and how to request a review of your claim.
If your home has been damaged by a natural hazard, there are some things you'll want to do straight away.
You automatically purchase EQCover if you have private insurance
We've partnered with a range of private insurers to manage EQCover claims on our behalf.
What happens after you lodge your EQCover claim
Requesting updates on an open claim and further claim queries here.