How well buildings perform depends on their design, construction and maintenance:
Talk to your landlord or property manager about any concerns you may have. You can also contact us to see what information is available (for example, historical records, previous claims) on a property. Providing this information can take up to 20 working days.
If you have talked with your landlord and still have concerns that possible issues with your rental property aren’t being addressed, the Tenancy Services website has information about dealing with disputes.
Make sure you also know how to turn off gas, water and electricity before you have to do it in an emergency.