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Our role in a natural disaster

Our role following a natural disaster

Although Toka Tū Ake EQC is not a first responder, we have an important role to play in responding to a natural hazard event and supporting community recovery.

Insurance support for impacted homeowners is a critical part of a community’s recovery. Toka Tū Ake EQC works closely with our insurance partners, central and local government, and the emergency management sector to ensure we can rapidly build an understanding of the scale of damage, and the vulnerabilities and needs of communities after an event, so we’re able to provide a co-ordinated recovery effort.

Information-gathering is critical to this, and we use loss modelling, field reconnaissance, claims data, and data from GeoNet and other science monitoring to gather and share critical information that helps to inform the response planning.