Who helps me in an event?
When you need to make a claim
In many cases, your private insurer can handle your EQCover claim on our behalf. Click here to find out more.
National Emergency Management Agency
NEMA helps ensure that New Zealanders receive support in any emergency, wherever and whenever it happens.
Local civil defence groups
Local authorities are responsible for civil defence emergency management (CDEM) in their area. Find your local group
If your life or property is threatened, dial 111 for Police, Fire or Ambulance