1 What you need 2 Contact Details 3 Damage Details 4 Summary 5 Your Submission What you need to make a claim This form is for customers who have new damage from a natural disaster which occurred from 1 January 2019. Please also use this form if the damaged building has 10 or less units. To complete this form you need the following: a New Zealand contact address and phone number details of the damage that has occurred details of your private insurance policy the policyholder's postal address and phone number if you are not the policyholder. If you meet the criteria and wish to progress with your claim lodgement, click the 'Contact details' button at the bottom of this page. If you don't meet the criteria Customers who have natural disaster damage: that occurred before the 1 January 2019, please call us to a damaged building which has more than 10 units, please call us and you have overseas contact details, please call us relating to the Canterbury earthquakes, complete our Claim Review Form to drainage from the Canterbury earthquakes, visit EQC drainage claims. Calling from within New Zealand 0800 DAMAGE (0800 326 243) Calling from overseas +64 4 978 6400 Call centre hours (New Zealand time) Monday–Friday, 7am–9pm View all the ways to contact us Leave this field blank CAPTCHAThis question is for testing whether or not you are a human visitor and to prevent automated spam submissions. What code is in the image? * Enter the characters shown in the image.