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Official Information Act Request Form

Use this form if you want information about the history of a claim with EQC.

Use this form if you are an authorised contact and are seeking information about the history of a claim with EQC.

We will respond as soon as possible and within 20 working days of receiving your request.

If you require a response to your information request urgently, please indicate below and we will do our best to meet your requirements.

 If you are not authorised on the claim, please contact oiarequests@eqc.govt.nz 

Please refer to the Ombudsman website for further information.

Multiple options may allow us to respond more effectively.
Please note that we use tracked & signed Courier Post to send responses via surface mail. This method of response is not suitable for P.O boxes and additional time will be required for delivery.

Information request types
In the section below please select the different types of information you need. Click here for detailed information on the document packs

The more specific your request, the more effectively we can respond.
Please describe the specific areas(s) of the damage assessment/repair concerned within the dispute or review here:

Please e-mail us at oiarequests@eqc.govt.nz if you would like to request any specific information not covered in the above packages. We will be happy to clarify what we can provide you as the most relevant information to suit your needs.

If you are not listed as a claim contact, supplying evidence of authority may speed up your request and grant you access to additional documentation. If you cannot upload the authority document here – please e-mail oiarequests@eqc.govt.nz
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png bmp pdf doc docx.
Please explain your reason for urgency above. We will consider requests marked as urgent but the scope of your request and current volumes of received may influence the timeframe in which we can response. We may contact you to discuss your requirements further and offer further on an expected timeframe.
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