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Contact us

You can contact us in a number of different ways, including filling out the contact form on this page, making a claim online or contacting our Call Centre. If you have an emergency, you should contact Emergency Services on 111.

Queen's Birthday

Our contact centre will be closed for the Queen's Birthday holiday, Monday 26 April, and will reopen Tuesday 8 June. You can still make a claim online or use our contact form to get in touch.

Calling from within New Zealand 

0800 DAMAGE (326 243)

Making a claim online

You can make a claim online anytime, or contact the Call Centre during open hours.

Some other reasons to contact us

Discuss your claim or settlement – contact the Call Centre. 

Request claim information 

Make a complaint by phone or online form. 

Report dishonesty by phone or online form. 

Contact form

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If you have an EQC claim number, enter it here.
Eg: 03 123 4567
If you'd like a written reply, please include your postal address.
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