Contact us

Please contact us if you have a question or wish to provide us with feedback.
Use the contact form below, phone the Call Centre, or email us.

17/18 November closure message
Our Contact Centre will close on Friday, 24 November at 6pm and will remain closed over the weekend while we upgrade our computer system. We will re-open at 7am on Monday, 27 November 2017.
You can lodge a claim online or send us an email during this time.
We apologise for any inconvenience.
If you have an emergency, you should contact Emergency Services on 111.

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If you have an EQC claim number, enter it here.
Eg: 03 123 4567
If you'd like a written reply, please include your postal address.

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