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Contact us

You can contact us in a number of different ways, including filling out the contact form on this page, making a claim online or contacting our Call Centre. If you have an emergency, you should contact Emergency Services on 111.

Closed for ANZAC Day

We're closed from Wednesday, 24 April at 6pm.
We return to normal hours from 7am on Thursday, 26 April.  

You can still lodge a claim online or contact us using the form below when we are closed.

If you have an emergency, you should contact Emergency Services on 111.

Making a claim online

You can make a claim online anytime, or contact the Call Centre during open hours.

Some other reasons to contact us

Discuss your claim or settlement – contact the Call Centre. 

Request claim information 

Make a complaint by phone or online form. 

Report dishonesty by phone or online form. 

Contact form

Fields marked * must be filled in.

If you have an EQC claim number, enter it here.
Eg: 03 123 4567
If you'd like a written reply, please include your postal address.

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