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Contact us

You can contact us in a number of different ways, including filling out the contact form on this page, making a claim online or contacting our Call Centre. If you have an emergency, you should contact Emergency Services on 111.


Calling from within New Zealand 

0800 DAMAGE (326 243)

Making a claim online

You can make a claim online anytime, or contact the Call Centre during open hours.

Some other reasons to contact us

Discuss your claim or settlement – contact the Call Centre. 

Request claim information 

Make a complaint by phone or online form. 

Report dishonesty by phone or online form. 

Contact form

Fields marked * must be filled in.

If you have an EQC claim number, enter it here.
Eg: 03 123 4567
If you'd like a written reply, please include your postal address.
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